Exchanges & Returns
Exchange and Returns
- We only offer exchange in sizes.
- We will not entertain any exchanges any later than 7 days of receiving the parcel.
- If your desired size is not available we can offer you a one-time use credit voucher valid for 3 months.
- In the event of an exchange, the buyer is responsible for return shipping fees.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and will not account for the amount of the store credit voucher.
- Please read item descriptions carefully and note sizes of products. Please also know monitors are calibrated differently and colors, while may be close, may not be 100% accurate.
- Product should be returned unused, in their original packaging along with the price tags, labels, packing, and bar-codes, invoice copy defined as essentials. If any product is returned without the essentials, the product shall not be accepted for return.
Sale items
- Only regular priced items may be returned; unfortunately sale items are final sale and cannot be returned or exchanged.
Refund Policy
- In case of damaged/defective products, refunds will be initiated through the same mode as the payment within 10 working days.
Cancellation Policy
- Cancellation will only be accepted if your order hasn't been shipped.